Accountants UK

Look for relevant experience, a clear explanation of the service and fees, and a way of communicating that suits you. Ask who your contact will be, what the engagement covers and what you will need to provide. Your first conversation should help you decide whether the relationship feels right.

The fee depends on your business or personal tax needs, the volume and condition of your records, and the work you want us to handle. We discuss your circumstances before providing a fixed-fee quote for an agreed scope. Ask us to explain anything you are unsure about before accepting.

Yes. Your initial conversation with Swift is completely free and there is no obligation to become a client. It is a chance to explain your situation, ask questions and understand possible next steps. Detailed work or tailored advice beyond that initial discussion will be agreed separately.

Your quote and engagement terms set out the specific services included. These may cover accounts, tax returns, bookkeeping, payroll or other agreed work. We also clarify the routine support included, software costs where relevant, and how additional work will be quoted.

Yes, we provide a clear point of contact for your accountancy support. Other members of the team may help with particular tasks, but you should know who to contact and how to raise a question. We agree the practical arrangements when you join.

That depends on your needs and the service agreed. We discuss the right contact arrangements and any planned check-ins at the outset. You can also contact us when something changes or you need help; the scope of any additional advisory work will be agreed.

Yes. You can contact us by phone or email, arrange a Teams call, or book an office meeting. Tell us which approach you prefer. Office hours are Monday to Thursday, 9am–6pm, and Friday, 9am–4pm, with other appointments available by arrangement.

No. We work with clients across England and Wales using phone, email, video and digital document sharing. Our office is in Tattenhall, near Chester, if you would prefer an appointment in person.

Tell us what you use and how you keep your records. We’ll review what works for your needs and the services involved before recommending any change. Where a different setup would help, we’ll explain the reasons, costs and responsibilities before you decide.

Many sole traders manage their own records and returns. An accountant can be useful when time is tight, income becomes more complicated, or you want help understanding the figures and obligations. We can discuss the amount of support that makes sense for your situation.

Yes. We support limited companies with relevant accounts, tax and other agreed services. Directors may also have personal tax requirements, so it helps to discuss the company and individual position together. We’ll clarify which work is included in your quote.

Yes. We can discuss income from property, self-employment and other sources, along with the relevant reporting requirements. If you are selling an asset or making a significant financial decision, contact us early so there is time to consider your circumstances.

A change may be possible during the year, but the timing should take account of deadlines, work already underway and your existing engagement terms. We’ll discuss those points and, with your permission, request the relevant information from your previous accountant.

Our standard switching service is free. Additional work, such as bringing incomplete records up to date or preparing overdue returns, may need a separate quote. Any outstanding fees or contractual obligations with your previous accountant are separate.

Tell us honestly where things stand and about any deadlines or letters you have received. We’ll review the information available, explain what is missing and discuss a practical plan. Catch-up work is assessed and quoted according to the work required.

Keep the letter and note any response deadline. Contact us so we can discuss what HMRC is asking for and whether we can help. The next step depends on the type of correspondence, your circumstances and the work required.

Where agreed and properly authorised, we can communicate with HMRC on your behalf for the relevant tax affairs. You remain responsible for the accuracy of your information and should check and approve returns before submission. We’ll explain the authorisation process; do not send us your HMRC sign-in password.

Yes. We can discuss whether the Income Tax rules apply to you, the relevant start date and the records and software involved. We’ll also agree who is responsible for each part of the process. Eligibility depends on qualifying income and individual circumstances, including any applicable exemption.

Yes. We can discuss upcoming decisions and explain relevant tax considerations within an agreed scope. The earlier you raise a question, the more time there is to review the facts. Any outcome depends on your circumstances and the rules that apply; savings are not guaranteed.

A short explanation of what you do, the help you need, your current accounting arrangements and any important deadlines is enough to begin. If you have an HMRC letter or a specific concern, mention it when booking. We’ll tell you which records are needed next.